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Critical Success Factors
Critical Success Factors
For your organisation:
Commitment from Senior Management and the Board of Directors.
On-going communication and awareness.
Clear, authorised reporting structure for the receipt of reports.
Commitment to investigate all tip-offs.
Buy-in from all stakeholders.
Aligning the initiative with the values and ethos of your organization.
The Service Provider:
Trained call centre agents.
Guaranteed anonymity, absolute security of information.
Trust and credibility.
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